Avectra's senior management team brings years of experience in technology, associations and management. They're dedicated to delivering innovative association management software that helps associations like yours be competitive, efficient and successful.
Richard Comstock - Senior Managing Director
Richard Comstock leads Avectra's channel partner initiative focused on the development of a business platform that provides partners with a comprehensive understanding of the company's suite of products, industry trends and best practices. Richard's 6+ years of experience in leading, developing and managing strategic planning and implementation efforts with netFORUM Pro, Social CRM, vertical markets and managed services are an invaluable asset to customers and partners alike.
Prior to joining Avectra, Richard was the director of IT and marketing at the Association of Old Crows (AOC), where he managed the selection process and implementation of a new association management solution. His background also includes serving four years in the United States Marine Corps spending time in Japan, South Korea, and Zambia in south-central Africa.
Richard can be reached at 703-506-7127 or via
Marla Dockery - Director, Partner Programs
Marla leads Avectra's partner programs, which include both implementation partners and product partners. During her time with Avectra, Marla has implemented both netFORUM products (Team/Pro and Enterprise). Most recently, she managed the netFORUM Team/Pro implementation team. Prior, she served as a netFORUM Enterprise project manager, implementing several large full implementation projects, including one of Avectra's largest Enterprise clients. Marla earned her Project Management Professional (PMP) certification in 2009.
Prior to joining Avectra, Marla held various positions at associations, managing the implementation of association management systems and other related technology projects.
Marla can be reached at 703-506-7058 or via
Wayne Pham - Managing Director, netFORUM Enterprise Customer Support
Wayne Pham has over 8 years of technical and association experience including software development and customer service. Since joining Avectra in 2003, Wayne has been a Team Manager for netFORUM Enterprise Support as well as developed and maintained upgrade procedures for netFORUM Enterprise customers. In his current role, Wayne oversees a pool of netFORUM Enterprise Technical Support Representatives/Engineers, Upgrade Engineers, and Account Managers.
Wayne can be reached at 703-506-7020 or via
Dana Pisano, PMP - Senior Director, netFORUM Enterprise Operations
Dana leads the implementation services team for the netFORUM Enterprise product for Avectra. She is responsible for the management of project managers, business analysts, developers and trainers who have successfully implemented over 200 customers since the launch of the netFORUM product. With over 15 years of experience in providing business analysis and management, she has streamlined the methodologies used at Avectra and assisted many customers on process improvement.
Prior to Avectra, Dana worked for a leading hospitality technology vendor, National Guest Systems (Now Visual One), whose flagship products are implemented for hotels, conference centers and regional sales and marketing offices. In her role as a System Analyst, Dana supported over 200 sales offices in the United States, Canada and Mexico. Her background includes project management, process improvement, training and customer support.
Dana can be reached at 703-506-7076 or via
Carlos Restrepo - Managing Director of MemberFuse
Carlos leads the implementation and technical services teams of Avectra's MemberFuse platform. Since joining Avectra in 2007, Carlos managed the netFORUM Enterprise technical consulting services group and he lent his expertise in nonprofit and data management to providing consultative services to Avectra's existing and prospective clients.
A seasoned association professional, Carlos has dedicated his efforts to working with and for the nonprofit sector since 1995. His expertise lies in membership management, marketing and technology, and he also has a passion for strategic planning, operations, and data management. An active participant in the association community, Carlos has led and participated in numerous discussions and presentations on leadership, strategic use of data, association management software (AMS) selection, and strategic planning.
Carlos can be reached at 407-541-8457 or via
Mark Zigadlo - Director of Information and Technology
Mark serves as the Director of Information and Technology, where he is responsible for Data Center and Managed Hosting Services, Corporate IT Services and telecommunications, systems security, compliance with data privacy regulations and delivery of platforms and services.
Mark has over 18 years of experience in platform management, infrastructure design, security, and management in support of global business strategies. Over his career in technology, Mark has managed and supported the International IT needs for large government and private organizations, gaining extensive experience scaling and optimizing Business IT Service Delivery.
Mark has experience maintaining SOX controls, SSAE 16 (SAS70), PCI compliance, and performing IT Risk and Compliance Audits. Previously, Mark managed Global Service Delivery teams where he defined, developed and delivered support to over 20,000 office and call center employees across 14 domestic locations and six international sites.
Mark holds a Master's of Science degree in Information Technology Security as well as CISSP, ITIL, VCP and other professional IT certifications.
Mark can be reached at 703-506-7025 or via
