Community and Resources

Supporting Your Success with netFORUM

We’re all about making your life easier with netFORUM.

Take advantage of Web-based, self-service training and help at links below, or submit support requests online or by phone. Our Customer Support teams are devoted to providing the highest levels of customer support, ensuring that your questions are answered and your issues are resolved promptly.

netFORUM Enterprise

  • Submit online support cases 24 hours a day, 7 days a week
  • Check out the Avectra Wiki where Avectra staff, partners and users share tips, tricks and techniques for netFORUM Enterprise
  • Call the Customer Support Line: (866) 731-4584 | 8:00 a.m. – 6:30 p.m. (EST) Monday – Friday

netFORUM Team & Pro

  • Submit online support cases 24 hours a day, 7 days a week
  • Login to netFORUM Team & Pro to access training webinars & documents at your convenience
  • Visit TeamProCommunity.com – our user community for networking and sharing best practices with association peers and Avectra staff
  • If you have previously submitted a support case or are in implementation and feel an issue has not been resolved to your satisfaction, please click here
  • Call the Client Services Line: (866) 623-3629 | 8:30 a.m. – 8:00 p.m. (EST) Monday – Friday